FAQ
Frequently Asked Questions
Maison Infrared — Light Technology for Modern Wellbeing
What is infrared light therapy?
Infrared light therapy uses gentle wavelengths of light that penetrate below the surface of the skin to support natural processes such as circulation, cellular energy, and tissue recovery. It’s a non-invasive, soothing way to enhance overall wellness and appearance.
Is infrared light therapy safe?
Yes — when used as directed. Infrared and LED light therapies are considered non-invasive and generally safe for regular use. However, people with medical conditions, those who are pregnant, or those taking photosensitive medication should consult a healthcare professional before using light devices.
How does the infrared hair growth hat work?
The hat uses low-level laser or LED diodes that deliver red and near-infrared light to the scalp. These wavelengths may help stimulate circulation and energize hair follicles, supporting a healthy hair growth environment. Results vary and depend on consistent use over time.
How long before I see results from the infrared hair cap or mask?
Most users begin noticing subtle changes after 8–12 weeks of consistent use, with optimal results appearing after several months. Individual results may vary based on hair type, condition, and overall wellness.
What does the infrared facial mask do?
Infrared and red LED light can help support skin renewal by promoting circulation and collagen activity. The mask delivers gentle light energy to help skin appear brighter, smoother, and more radiant with regular use.
Can I use infrared devices every day?
Many users incorporate infrared therapy into their daily or weekly routines. Always follow the usage guidelines provided with each product to avoid overexposure.
What is the oral infrared device used for?
Oral infrared devices emit low-level red or infrared light into the mouth area. They are designed to support gum health, comfort, and oral tissue recovery. These devices are for wellness purposes only and are not medical tools.
Are these products medically approved or certified?
Maison Infrared products are classified as wellness and beauty devices, not medical devices. They are sourced from reputable manufacturers and comply with relevant safety standards, but they do not carry medical certifications unless explicitly stated on the product page.
Can I return a product if it doesn’t work for me?
For hygiene and safety reasons, we only accept returns for unused or defective products. Please refer to our Refund Policy for full details.
Can infrared light therapy damage skin or eyes?
Infrared light is generally safe and non-UV, meaning it does not cause sunburn or tanning. However, avoid looking directly into bright LEDs, and use the protective eyewear provided with your device when applicable.
Are Maison Infrared products suitable for all skin types?
Yes — infrared and LED light therapy are safe for most skin tones and types. If you have a specific condition (e.g., rosacea or severe sensitivity), consult your dermatologist before starting any light routine.
Do I need special care for my devices?
Keep your infrared devices clean and dry. Wipe surfaces gently with a soft, non-alcoholic cloth after each use, and store them away from moisture and direct sunlight.
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